The dynamics of digitalisation development, as well as growing customer requirements and expectations, make the transformation of telecommunications operators’ systems inevitable. This is a key element of the strategy for further development and maintaining competitiveness on the market. For this purpose, it is worth considering using the services and products offered by Comarch Telco in the field of orchestration and network processes, in order to efficiently and revolutionary adapt your own business environment to changing quality standards.
- Comarch Telco – the use of orchestration and automation in the network of telecommunications operators
- How does Comarch Telco support influence the development of telecommunications network operators?
Comarch Telco – the use of orchestration and automation in the network of telecommunications operators
Orchestration and automation are two extremely important elements of a well-executed digital transformation. They enable the management of network processes in a more effective way, which turns into reduced operating costs, increased network efficiency, and reduced risk of errors, which are most often caused by high human involvement.
Orchestration is the automation of many tasks and processes in the network, in order to enable consistent and coordinated network operation. This is a great simplification of the management of complicated and very complex processes, including the ability to implement new services, scale business, monitor resources in real time, and increase network throughput depending on the needs of business and individual customers. Thanks to orchestration, these processes occur automatically and consistently – there is no need for complete, manual intervention by employees, which could delay the implementation of many processes and negatively affect customer satisfaction.
Automation, on the other hand, is an important element of orchestration. It involves configuring individual tasks in such a way as to enable their independent operation and to minimise human involvement in the entire process. This also applies to automation related to device configuration or software updates in accordance with the highest standards, guidelines, legal requirements, and customer expectations. In this way, telecommunications operators can increase the efficiency of their network while reducing operating costs that would have to be incurred if all the work had to be done by a group of specialists.
More information about Comarch Telco services can be found at www.comarch.com.
How does Comarch Telco support influence the development of telecommunications network operators?
One of the most important aspects is the possibility of using many unified BSS and OSS solutions, thanks to which orchestration can take place in every aspect of the telecommunications network operation.
All these solutions enable the virtualisation of processes at the highest level and their programmability. The aforementioned high level and quality makes the network ready for implementation in the 5G reality and its use in further development. In this way, operators can obtain quality that will lead to the monetisation of services, acquisition of new customers, increasing their satisfaction and increasing the competitiveness on the market.
Transformation of the operators’ network thanks to Comarch services and products also contributes to reducing the problems and errors that have so far occurred in traditional systems and hindered dynamic development.
Conducting orchestration with the participation of Comarch allows for increased control over the entire network. Any problems in the network are detected and repaired automatically. Using different patterns means that different customer behaviours are predicted, and the network is also maintained if there is a suspicion that errors may occur.
In summary, cooperation with Comarch in the field of orchestration and automation will reduce the risk of errors, improve customer satisfaction, increase business savings, enable optimisation of employee productivity and shorten the time needed to restore services.
