According to the statistics from last year, phone scams drastically jumped by 83% compared to the same period before by the middle of this year. Text messages and phone calls from unknown numbers are something that nobody wants to answer. Because of that, fraudsters stepped up, and now they use delivery company messages and bank messages for attacks. They are using the two most popular services to be sure people will respond to them. These fake messages usually lead the user to pay a small fee to get a package delivered, sign in personal bank account details, and then steal information.
Telephone networks can’t follow fast-evolving cybercriminals, programs, and applications used on the black market are one of the fastest-growing. They are trying to use blockchain technology and AI in terms of cyber-criminal. When you look better, messages could look legitimate, and if you research for number, users will find actual bank or delivery company number that is the same. Because of that, users need to learn about internet security and cyber-criminal. Thankfully, we have a growing presence of cybercriminal web portals, now more than ever, helping users inform about pick-up scam emails, messages to phone numbers, and advanced scams in downloading and antivirus protection. Unfortunately, they don’t get much attention because users think that can’t happen to them. They will research once something happens. Personal education via technology portals is crucial for safety.
Phone Scams: How Do They Do It?
Criminals can disguise their actual phone number with the number of companies they use in messages for victims. The vulnerability of telephone network systems lies in the low level of technology development. For instance, the UK government intelligence agency says they will never say that some phone numbers are 100% legitimate, and other countries share their concerns. The main problem is the SS7 protocol that got developed in 1975. A phone number that is calling or texting the user is the ”presentation number”. With evolving technology, calls can get reconnected, but the protocol will still show the first number as the ”presentation number”. So hackers will link the original number they use for fraud to the stolen presentation number.
SS7 protocol problem is a global issue that all the countries in the world need to tackle. If you think this only happens to the mobile numbers, that is not correct. It affects both mobiles and landlines. The world would need to replace this SS7 protocol with a new modern and advanced AI type that can be updated and easily adapted to unique circumstances. The solution is in the 5G network. When 5G implements in the whole world, SS7 will get replaced. With AI implementation in telecom companies, they will scan messages for scammy phone calls and messages.
Even if telephone networks step up and improve their technology, cybercriminals will always find a way to get to the users with their spam messages and phone calls. All we can do for now is educating users in terms of Internet and mobile security. Education and safe handling of intelligent devices will prevent cybercriminals in some percentage.